Global Relay - Security & Resilience

Experience Counts

Since 1999, Global Relay Inc (manufacturer, developer and host of The Message Archiver solution) have provided enterprise message archiving and monitoring services to customers worldwide.

Rock-solid Reliability.

The Message Archiver - Global Relay's core email archiving and monitoring compliance technology is truly enterprise-class, operating in an entirely Unix-based environment, in multiple, secure, resilient Data Centres located and replicated worldwide.
In six years of operations, Global Relay has never had a single incident of email loss.
With an unmatched record the systems are extremely reliable and cost-effective.

High Performance Systems.

The technology that powers the email & IM archive and the monitoring systems exemplifies are Global Relays' greatest strength. Where most archiving and monitoring systems are based solely on database technology, Global Relay's system infrastructure is based on a hybrid database/search engine core (similar to Google), which enables it to achieve unsurpassed search, retrieval and monitoring speed capabilities. A typical online search is less than three seconds. This translates into unsurpassed productivity while conducting search, retrieval and monitoring activities.

Unmatched Scalability.

As a result of our search engine technology our systems are able to index thousands of gigabytes of data with no performance issues.

Top Level Security.

All data archived with Global Relay is encrypted with a double encryption algorithm system using NSA and RSA encryption keys ensuring the highest level of data security available today.

Adaptable Implementation & Customisation.

Global Relay is able to develop and implement an optimum technology services solution in virtually every environment, regardless of whether you have an independent business with outsourced email, a single server environment, or operate a multinational enterprise with geographically dispersed servers, or have multilingual requirements. Our systems support Exchange, Windows, GroupWise, Lotus Notes, Bynari, Exim, Postfix, Qmail, SendMail or Unix Servers, amongst others (up to 5000 Users per server). For MS Exchange, our archiving systems are able to support customers where multiple domains are captured in single stores. Our strength also lies with providing a unified solution to firms that have many domains and external entities on a variety of mail servers.

Superior Service Team.

Backed up by Softek's enviable technical support department, Global Relay's own team of dedicated professionals has the highest synergy of business, technical and legal expertise. Our technology support technicians are experienced and accessible. Our implementation process is seamless and extremely efficient. We have a full time in-house compliance lawyer that will ensure all regulatory compliance requirements are met.

Why Outsource to Global Relay?

It’s a seamless, turnkey solution that plugs into your system and is activated within hours
No special equipment, programming, hardware, software or other capital outlays
Affordable, typically costing as little as 25% to 50% of a comparable in-house solution
Predictable user-based budgeting
Unmatched speed enabling you to find any email or attachment in about 3 seconds
User-friendly with virtually no learning curve
Accessible from any secure web browser
Technology is continuously & seamlessly upgraded to meet current technological, legal & regulatory needs
Secure, US National Security Association (NSA) level encryption for highest protection of email records
Unlimited mailbox storage and scalability, designed to support millions of Users
As your service vendor, we provide impartial confirmation of authenticity of records and audit trails
24/7 technical support and compliance guidance
Reliable, no data loss in six years of archiving operations
Individual User accounts can be associated with multiple email addresses, aliases and distribution lists
Saves time for your company

In contrast to Global Relay's hosted services, to provide the same solution in-house has many negatives including:

Significant initial and ongoing expense in software, hardware and IT personnel
Time consuming to research, plan and coordinate with multiple software and hardware vendors
Finding the in-house expertise to implement, manage and update a compliant solution may be challenging
Logistically difficult and intrusive to establish an internal data center
Your valuable electronic assets may not be safe in the event of a disaster
Costly legal services related to ongoing provincial and federal compliance issues
Mailbox licencing may be expensive and operationally difficult
Risk of email not being captured properly, or not stored securely with satisfactory encryption
Independent security audits may be required to ensure security and compliance standards are met
Replacement by hardware vendors of defective components may result in days of downtime
If relying on PST files: (1) they are susceptible to corruption resulting in data loss; (2) regulators, by nature, would have access to all information in Outlook including contacts, calendar and lawyer client-privileged mail

Conclusion

Global Relay's Archiver Solution eliminates the financial and operational risks of implementing a compliant email record keeping and supervision solution.

Further Information

To get further information about this product please contact us via email