Introduction: RESTOR-ME is a fully managed remote backup and recovery service for your entire business. RESTOR-ME makes it fast and easy to protect company-wide data, from corporate Data Centres to branch offices, in our secure, highly resilient Data Centre.
Data Recovery: Televaulting services like RESTOR-ME provide considerable benefits compared to recovery from tape:
- Speed, efficiency and security advantages
- Powerful tools to determine optimal RPOs/RTOs
- Technologies for fast reliable recovery
- Bare Metal Restore
- Message Level Restore
- Autonomic Healing
Prior to implementation we recommend you install the RESTOR-ME client configured in statistical mode. Statistical mode simulates the backups you will use in practice and enables us to accurately determine two important criteria:
- The amount of data you require protected
- The size of the incremental backups
RESTOR-ME utilises RAID arrays at every stage of the backup and archiving process – Primary Vault, Secondary Vault and Long Term Vault.Using the software tools available within RESTOR-ME you can manage how your data vault grows in order to manage your monthly fees.
Backup Lifecycle Manager (BLM) will allow you to migrate data from the Primary Vault to a Secondary Vault so you can continue to archive data without increasing monthly fees. Data is held on our Secondary Vault for a further 120 days.
Archiving for periods greater than 180 days is available at an additional monthly fee per/Gbyte/month. This data is held on ATA/SATA RAID arrays for as long as you need, enabling you to meet the appropriate compliance and legislative requirements placed upon your business.
Our full scope of work documentation will outline every aspect of the service that has been discussed and agreed.
A full day training course will be provided for up to eight people at your site to ensure the appropriate IT personnel can configure the RESTOR-ME client and satisfactorily manage the backup and restore processes.
Our 24x7 Help Desk and consultants will always be available to assist in configuration or expansion requirements. Our team of consultants will automatically provide on-going training and quarterly health checks after the initial installation is completed.
Restoring Data: Restor-Me UK Ltd will hold two instances of your backup data and a third will be held on your site as the Local Restore copy in your Local Vault.
The benefit in having Local Restore is instant recovery of critical data that is lost. Other non-critical data could then be restored by the next business day (NBD) without serious consequence.
In the event of a failure – Application or File Server data loss – you would first check the Local Restore copy.
If the files, folders, e-mail, etc. are not in the Local Vault, or there is a problem with the Local Vault, Restor-Me UK Ltd will supply you with the appropriate data on a suitable mobile mass storage device.
Our response time to provide you with this data will be:
a) Four hours in the event of Local Vault failure
b) NBD for non-critical data
If the files, folders, e-mail, etc. are small (<= 10Gbyte), it is possible dependant on the WAN service you have, to restore this data across the WAN using the RESTOR-ME client.
Click here to find out about the Restore-Me Enterprise Service
Click here to see a Distributed ROBO backup-to-disk product comparison
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